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Support Coordination

Support coordinators can help you make the best use of your supports in your NDIS plan. They can help ensure you have enough funding and allocate them to your much needed services and supports.

NDIS Services Support Coordination to help you understand your plan

ABOUT SUPPORT COORDINATION

WHAT IS SUPPORT COORDINATION?

Support coordination is a capacity building support which helps you to understand and use your NDIS plan to pursue your goals. Support coordinators can help you to connect with NDIS providers, community, mainstream and other government services, such as the NDIS. They can help build your confidence and skills to use and organise your supports and services under the NDIS.

3 LEVELS OF SUPPORT COORDINATION:

There are three levels of support coordination that can be included in your NDIS plan:

  1. Lvl 1 Support connection – This support is to build your ability to connect with informal, community and funded supports enabling you to get the most out of your plan and pursue your goals.
  2. Lvl 2 Support coordination – coordination of supports: This support will assist you to build the skills you need to understand and use your plan. A support coordinator will work with you to ensure a mixture of supports are used to increase your capacity to maintain relationships, manage service delivery tasks, live more independently and be included in your community.
  3. Lvl 3 Specialist support coordination – This is a higher level of support coordination. It is for people whose situations are more complex and who need specialist support. A specialist Support Coordinator will assist you to manage challenges in your support environment and ensuring consistent delivery of service.
ndis support coordination Sydney for NDIS participants needing help with their NDIS plan

HOW IS SUPPORT COORDINATION INCLUDED IN MY NDIS PLAN?

Your NDIS funding is based on what is ‘reasonable and necessary’ to pursue your goals, in addition to the support provided by family, friends, and other community and government services.

Where reasonable and necessary, support coordination will be included in the Capacity Building budget. This is a fixed amount for a support coordinator to help you use your NDIS plan.

If your plan describes or ‘states’ the level of support coordination funded, you can only use this level of support coordination.

If your plan does not describe the level of support coordination funded, you can choose to use the level of support coordination that suits your needs.

WHAT CAN A SUPPORT COORDINATOR DO FOR ME?

  • Understand and use your NDIS plan to pursue your goals
  • Connect you with NDIS providers, the community, mainstream and other government services and organisations
  • Build your confidence and skills to use and coordinate your supports.
  • Help you organise your funding with the supports and services you receive
  • Assist you to manage challenges in your support environment and ensuring consistent delivery of service.
  • Help you communicate with the NDIS and other organisations
woman in red sweater wearing black framed eyeglasses sitting with support coordinator of the NDIS who is helping her with her NDIS plan

HOW DO I CONNECT WITH A SUPPORT COORDINATOR?

We have all levels of support coordinators, including specialist support coordinators. If you need a support coordinator, please feel free to refer contact us or if you are referring a participant, feel free to use our online referral form.

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